Shipping policy

 

Shipping & Delivery – Alurea

Preparation & Handling

Every pair of shoes undergoes a quality control check and specialized packaging before it is dispatched. Please allow 3 to 7 business days for your order to be processed and handed over to our couriers. You will receive an automated email containing your tracking number as soon as your package is on its way.

Estimated Shipping Times

We operate a direct-to-consumer model, shipping worldwide from our international production partners to ensure the best prices.

• United States: 7 – 21 business days.

• International: 10 – 25 business days.

Notice on Potential Delays

While we strive for timely delivery, please understand that transit times are estimates. Factors such as holiday surges, weather conditions, or customs processing can occasionally cause delays. We ask for your patience and suggest waiting up to 35 business days in extreme cases before contacting us regarding a lost package.

Customs, Duties & Taxes

Most of our orders pass through customs without any additional charges. However, please be advised that any local import duties, VAT, or customs fees are the sole responsibility of the recipient and are governed by your local authorities.